Thursday, September 30, 2010

Why is ISO 9000 / ISO 9001:2000 Certification So Important?

First of all it provides a system for managers and organizations to achieve excellence and opens the door for American manufacturers and/or service organizations seeking a larger role in both international trade and with other American organizations. Many organizations require their suppliers to be certified or at a minimum to be working toward certification on ISO 9000 / ISO 9001:2000 to do business.
Consider the facts (source MORI/SGS-ICS) that with ISO certification:
  • 83% realized improved management control
  • 82% realized improved customer satisfaction
  • 62% said it improved the ability to win work
  • 61% stated a more motivated workforce
  • 60% realized improved productivity
  • 60% saw reduced waste
  • 52% stated it improved marketing
  • 50% had reduced costs
  • 49% realized increased market share

4 comments:

Joshua said...

An international certification opens your company's doors to a wider audience. Remember, it's an INTERNATIONAL standard. If you have an ISO certification 9001, those numbers mentioned in this blog will be evident in your company. Besides, an ISO registration can also help you reduce major costs in production.

Corey Andrus / The Quality Management Resource said...

Good post. I like to see the stats from the surveys. I think management reacts to stats like this and it lends creedance to quality professionals trying to get more support from management.

Barton Wilson said...

With the stats written above, it shows how beneficial it is to receive ISO Certification. It isn’t simply about getting recognition, but rather it’s about improving your business plans, operations and overall productivity to deliver a better quality of services and/or products to your customers.

Joseph said...

Great reading and extremely comprehensive post. much covers everything

ISO Certification

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