More commonly used in the commercial sector, this approach to strategic assessment can be
adapted to higher education.
by Alice C. Stewart and Julie Carpenter-Hubin
Since the 1990s, accountability in higher education has become a challenging issue for higher education. Increasingly, institutions of higher learning have been required to provide performance indicators—empirical evidence of their value—to state, alumni, prospective student,
and other external stakeholders. State commissions of higher education and boards of regents have, in numerous states, developed “report cards” that grade colleges and universities according to their level of performance in a variety of categories. Surveys in the popular press and on the Internet rank institutions according to their retention and graduation rates, resources, academic reputation, and more.
Download the complete ebook at :
http://rapidshare.com/files/89022912/balancedscorecard.pdf.html
and other external stakeholders. State commissions of higher education and boards of regents have, in numerous states, developed “report cards” that grade colleges and universities according to their level of performance in a variety of categories. Surveys in the popular press and on the Internet rank institutions according to their retention and graduation rates, resources, academic reputation, and more.
Download the complete ebook at :
http://rapidshare.com/files/89022912/balancedscorecard.pdf.html
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